Return Policy
Books and Physical Merchandise
BRIDE Ministries International is committed to your satisfaction and consistently strives for excellent customer service. When ordering books and merchandise, you can rest assured that your order is 100% risk-free! We offer a 30 Day Money Back Guarantee on all products sold on our website. If you are not 100% happy with your purchase, our team will work to offer you a hassle-free return process.
Refunds will be processed based on the original form of payment by contacting us at support.bridemovement.com. All refunds, including for events, will be given at the discretion of the Bride Ministries International personnel.
Refunds will be processed within 7-10 business from the day we receive your items back. We will then credit the card or Paypal account that was used to make the purchase less all shipping and handling fees.
Please send your return package to:
Bride Ministries
PO Box 565
Katy, TX 77492
For your protection, we recommend that you send the package in a box. Please note that return shipping fees are nonrefundable and are the responsibility of the customer. Your refund will be processed based on the original form of payment less return shipping and handling charges.
Digital Merchandise, Conference and Events
Unless otherwise stated, digital merchandise, conference and events have a strict NO REFUND policy.
Damaged or Wrong Items Shipped
Although we strive for perfection, it doesn’t always work out that way. Should any damage occur to your order during shipment, please contact us at support.bridemovement.com. We will be happy to assist you.
Cancellation Policy
Our operations are built for speed of delivery to you. If you change your mind about a purchase, we will try our best to cancel the order before it is shipped Because most orders are processed within 24 hours, we may not always be able to accommodate order cancellations. If this is the case, you may always send your purchase back within 30 days for a refund less shipping and handling.
Contacting us
If you have any questions about this Refund Policy, the practices of this site, or your dealings with this site, please contact us at:
Bride Ministries International
www.bridemovement.com
support.bridemovement.com
